Eicher Trucks & Buses, a division of VE Commercial Vehicles, has set new benchmarks in the Indian automotive industry by providing a fully connected ecosystem for its customers. With a 100% connected fleet backed by the industry’s first Uptime Center and the next-generation fleet management platform, MyEicher, the app now serves over 1,15,000 customers and has connected more than 2,75,000 trucks and buses across India.
The MyEicher app, a one-stop solution for fleet management, offers key services such as enhanced fleet management, superior uptime support, and smart solutions. This award-winning platform enables users to monitor vehicle health, manage fuel consumption, access detailed fleet insights, and efficiently manage trips.
Key Features of MyEicher:
- Fleet Tracking: Users can track live locations, trace past trips, and set up geo-fencing. Critical parameters like odometer readings, fuel levels, and fuel efficiency are accessible through the app, with live vehicle clusters providing real-time data. The app also enables automated reports on trip efficiency, vehicle utilization, and stoppage details.
- Aftermarket Services: The app simplifies service booking, breakdown reporting, and offers real-time updates on vehicle repairs, improving overall maintenance efficiency.
- Uptime Management: Eicher’s Uptime Center tracks connected vehicles round-the-clock, using AI and machine learning to predict potential issues. Customers are alerted in advance with recommended actions and support information, ensuring seamless fleet operation.
- Fuel Management: MyEicher provides detailed reports on fuel refills, pilferage, and adblue usage, helping fleet owners optimize fuel expenses by monitoring real-time fuel data and enhancing cost control.
- Fleet Insights: Over 50 performance parameters related to vehicle usage, fuel consumption, and driver behavior are monitored, offering insights that allow users to compare and benchmark performance, automate reports, and set alerts.
- Connected EV Services: For electric vehicles, MyEicher tracks charging patterns, CO2 emissions, and diesel savings. The Charging Management module provides users with detailed charging summaries and discharge reports, aiding in efficient EV operations.
- Value-Added Services: Through Eicher Sure, the app facilitates the buying and selling of used trucks while providing easy access to service touchpoints like workshops and dealers.
- Marketplace: The app allows customers to explore additional smart solutions, from vehicle immobilizers to GPS telematics and mining solutions. Eicher’s e-Shoppe also provides access to spare parts and accessories.
Eicher’s fully connected vehicle ecosystem, backed by a nationwide network of service points and distribution outlets, ensures unparalleled uptime and customer satisfaction. With the MyEicher app, fleet owners can confidently manage their operations with increased efficiency and reduced downtime, reinforcing Eicher’s leadership in India’s commercial vehicle sector.
